Customer Service

Shipping & Delivery
We use UPS for all shipments and you can expect delivery between 1-3 days of packaging.  Below is a video of what to expect once you place an order.


Returns & Replacements
Our goal is to deliver healthy, beautiful plants that are ready to grow.  But sometimes, the packaging is damaged in transit or the plants don't travel well due to bad weather or other circumstances.  We want you to enjoy your plants, so if they arrive damaged, please contact us and send us photos of the damaged packages or plants within (7) days of delivery.  We'll reimburse you or send you replacements, free of charge!

Contact: helpdesk@provenwinnersdirect.com or (734)654-7485
Proven Winners Direct
1015 Indian Trail Rd.
Carleton, MI 48117